EverHelp is a project in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and we've experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
Responsibilities:
- perform the review of the outfits submitted by clients and give improvement ideas and comments;
- advise clients on choosing the clothes and help make the purchase decision;
- suggest ideas to emphasize client’s personalities though their wardrobe, ensuring that members feel supported and valued;
- handle multiple chats simultaneously processing each of them with equal dedication;
- advise the company's customers on the products, their work and functionality via social networks.
Requirements:
- English — advanced/fluent, both written and communication skills;
- interest in the fashion industry and styling (experience in the fashion or beauty industry would be a plus);
- ability to work independently and as a member of various teams and committees;
- strong attention to detail;
- handle customer situations in a polite, professional, and timely manner;
- knowledge of main CRM systems will be of great advantage;
- a clear and effective communicator;
- be flexible with a schedule based on business demand (may require nights & weekends);
- strong work ethic and self-starter, and adapt to change within a fast-paced business environment.
What we offer:
- Work in a team of professionals and with an audience of more than one million a month;
- Learning opportunities and access to the practical materials about styling;
- Philosophy and conditions for your continued growth and development;
- Large space for the involvement of their own ideas and influence on the product.
- Large electronic library and access to fee-based online courses and conferences, internal talks and workshops.
