Outsourcing for startups that drives engagement
Deliver fast, responsive assistance to your users while staying lean and agile. Let us handle the support, so you can focus on your quality of work and startup growth.
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Outsource data in action
See the advantages of outsourcing swift startup customer support. From faster issue resolution to happier customers and increased ROI.
more user feedback gathered
Average Customer satisfaction rate
Cheaper than in-house
End-to-end support with outsourcing for startups
From user inquiries to account management, we provide reliable startup outsourcing assistance with all the key tasks at every stage of your business process operations.
Real-time support
Leverage 24/7 live chat or email support as a solution for startups to instantly resolve user queries, enhancing their experience and satisfaction.
Feedback collection
Receive valuable user feedback to improve app functionality and user experience, turning insights into actionable improvements for your startup product development.
In-depth reports
Access detailed reports on all aspects of your customer assistance, providing you with clear communication and feedback to track performance, improve efficiency, and raise productivity.
Feature assistance
Ensure your users get the most out of the experience as we guide them on navigating and using specific app features, allowing your startup to scale its efforts and establish recognition.
Login issues assistance
Get a support team to assist with login issues, password resets, and account setup to ensure seamless user access to your app. This will give your product a competitive advantage in the market.
In-app troubleshooting
Provide quick help for users with common in-app issues and pitfalls that can be solved without tech specialists, such as glitches, crashes, or slow performance.
Security is our priority
Our approach to outsource for startups and small businesses ensures that service data and systems are consistently protected, adhering to industry-leading practices and protocols.
PCI DSS Compliance
As a PCI DSS Level 1 service provider, we follow the highest security protocols to help startups protect payment data and reduce the risk of fraud. We are dedicated to maintaining secure systems that protect sensitive financial information.
GDPR Compliance
Your privacy and data protection are central to our operations. We are fully GDPR-compliant, ensuring that personal data is handled with the highest security and care, in line with international regulations for startups in 2024.
How clients awesomize with EverHelp
Headway
Headway is the world's most downloaded book summary app. It offers summarized nonfiction bestsellers in audio and text, as well as daily insights and gamified challenges.
Audio & Video Transcription Platform
The client is an online transcription tool that allows users to turn any audio and video materials into structured text documents.
Title
Title is a startup application project that focuses on providing styling services for individuals worldwide.
StreetCrowd
StreetCrowd is a startup app that connects users with shared mobility providers, allowing them to earn money by relocating cars, charging electric vehicles, and completing other service tasks.
Sleep Tracking App
This app offers the perfect sleep solution for those who want to fall asleep quickly and wake up recharged and energized.
Mobile & Web Marketplace App
Our client is a newly developed mobile & web marketplace app for locals. It is designed to make shopping for various products, from books to home items, available wherever and whenever you are.
Online Streaming Service
Our client is a leading streaming service offering a vast library of movies, TV shows, and original content to users worldwide.
Language Learning App
Our client is an app that helps millions of learners enrich their vocabulary anywhere, anytime.
Digital Banking App
Our client is a fast-growing UK digital banking app. They provide users with secure and convenient financial solutions, including real-time transactions, budget tracking, and loans.
Leisure Travel Agency
Our client is a leading leisure travel agency that provides clients with curated vacation packages, last-minute getaways, and personalized travel planning services.
Online Trading Service
Our client is a reputable online trading platform that offers access to various financial markets, including stocks, forex, cryptocurrencies, and commodities.
Supply Chain Management Firm
Our client specializes in providing comprehensive supply chain and freight management solutions.
Brava Fabrics
Located in Barcelona, Brava Fabrics creates sustainable and fashionable clothing.
Tailored Printing Company
Our client is a leader in the mass customization of a wide variety of products, from clothing to home decor.
Relatio
Relatio is a website dedicated to teaching users how to build harmonious and meaningful relationships.
Skyfluence
Skyfluence is a platform that offers monthly challenges designed to help users achieve a wealthier or healthier lifestyle.
Mili
Mili is a video chat app that makes meeting new people and finding your community online easier.
Liven
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
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Wisey
Wisey is an online platform that helps people who are struggling with procrastination.
PlantIn
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Keiki
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
Executing experience beyond expectations
Offer
Sourcing
Integration
Training
Launch
Growth
Various service integrations available
We can integrate with all major CRM systems or add a new, even cloud-based, integration just for your startup.
5.0 stars on Clutch
EverHelp improved user satisfaction and positive feedback on overall experience rising. The team was very punctual, and we also had an excellent match with Team Lead Valentyna.
5.0 stars on Clutch
EverHelp aids our users in resolving installation issues and provides ongoing assistance during software usage. Our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries.
5.0 stars on Clutch
EverHelp provided remote support for administrative tasks such as email management, scheduling, and data entry, as well as communication and project management. Their service also included personal assistance. Key deliverables were on time, accurate document handling, and regular progress updates.
5.0 stars on Clutch
We have a dedicated team that handles support 24/7. The agents provide support for our users in live chat in real time through a Zendesk platform. C1 English skills help them properly handle the issues.
5.0 stars on Clutch
We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements.
5.0 stars on Clutch
Within the last 2 years we have created a number (10+) separate dedicated teams with Everhelp, which support our growing products whereas separate shared teams support the new new launches. Both structures continuously comply with our SLA requirement for FRT, NPS and Backlog.
All your support needs, covered
At EverHelp, we help many startups choose the right tailored customer service outsourcing solutions that match your exact needs.
Sales service
Outsourcing helps manage your startup’s sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, and achieve your sales targets.
Startup support
Grow with an A+ startup support with a product-centric approach. Our help with refund and chargeback practices ensures sustainable growth.
Technical support
Our top outsource agents work for you, resolving even the toughest tickets 24/7. Expert training, product knowledge management, and QA are provided for successful outsourcing and organization of business functions.
Back-office support
Consider outsourcing non-core tasks to focus on core business activities and reduce in-house costs. Our experts manage all tedious administrative duties and cover various support functions crucial for success.
Support that truly cares
From our blog
Multilingual Support and Why You Need It
How Outsourcing Customer Support Can Help Reduce Cancellation Rates
Why Data-Driven Customer Support Service is a Must-Have for Your Business
