Your trusted growth partner
Support that brings players back in-game
With a 96% customer satisfaction rate, we ensure your customers love talking to customer support just as much as the game.
Your ROI growth, measured
When every customer feels understood, the numbers speak for themselves. So does your revenue.
Reduction in player churn
Boost in game reviews and ratings
decrease in cancellation rate
Customer support that results in higher retention
Our solution:
We don’t just resolve issues; we create lasting relationships. By handling concerns with empathy and expertise, our agents ensure gamers feel understood, valued, and heard.
Trained in the specific mechanics of your product, they deliver seamless support that reduces churn, minimizes cancellations, and fosters loyalty. With our proven retention practices, you’ll see fewer refunds and more satisfied, repeat customers.
Our solution:
As your business grows, our global support network is ready to grow with you. Offering 24/7 support in over 30 languages, our team is equipped to assist your customers no matter where they are in the world.
Whether you’re expanding into new markets or scaling operations, our multilingual agents ensure your customers receive consistent, top-quality service across every time zone, helping you build a truly global brand.
Our solution:
We believe in data-driven success. Our team of QC specialists and success managers continuously track and analyze critical support metrics, including first-response times, resolution rates, and customer feedback. This allows us to identify trends and implement improvements in real time, ensuring your customers always receive fast, efficient, and effective support.
With proactive monitoring, we don’t just respond to problems; we anticipate and prevent them.
Our solution:
We understand that every customer has their own preferences, so we meet them on the channels they use most—whether it’s live chat, phone, email, or social media. Our multi-channel approach ensures that your customers can easily reach out and get the help they need in a way that’s most convenient for them.
By offering personalized, tailored support, we deliver a seamless experience that increases engagement and keeps your customers coming back.
Our solution:
Every customer interaction is a chance to build not only trust but also a community of advocates. Our support team doesn’t just resolve issues; they work to reinforce your brand’s positive image, turning satisfied customers into loyal ambassadors.
We ensure your positive brand image by handling all issues with care, so nothing stops your players from enjoying the game.
Our solution:
Your business is unique, and so are your support needs. We believe in creating customized solutions tailored specifically to your requirements. Whether it’s a pricing structure that fits your budget or a support model designed for your operational goals, we work closely with you to develop a partnership that delivers real results.
With EverHelp, you’ll get support that’s designed around your business—not the other way around.
Our solution:
We don’t just resolve issues; we create lasting relationships. By handling concerns with empathy and expertise, our agents ensure gamers feel understood, valued, and heard.
Trained in the specific mechanics of your product, they deliver seamless support that reduces churn, minimizes cancellations, and fosters loyalty. With our proven retention practices, you’ll see fewer refunds and more satisfied, repeat customers.
Our solution:
As your business grows, our global support network is ready to grow with you. Offering 24/7 support in over 30 languages, our team is equipped to assist your customers no matter where they are in the world.
Whether you’re expanding into new markets or scaling operations, our multilingual agents ensure your customers receive consistent, top-quality service across every time zone, helping you build a truly global brand.
Our solution:
We believe in data-driven success. Our team of QC specialists and success managers continuously track and analyze critical support metrics, including first-response times, resolution rates, and customer feedback. This allows us to identify trends and implement improvements in real time, ensuring your customers always receive fast, efficient, and effective support.
With proactive monitoring, we don’t just respond to problems; we anticipate and prevent them.
Our solution:
We understand that every customer has their own preferences, so we meet them on the channels they use most—whether it’s live chat, phone, email, or social media. Our multi-channel approach ensures that your customers can easily reach out and get the help they need in a way that’s most convenient for them.
By offering personalized, tailored support, we deliver a seamless experience that increases engagement and keeps your customers coming back.
Our solution:
Every customer interaction is a chance to build not only trust but also a community of advocates. Our support team doesn’t just resolve issues; they work to reinforce your brand’s positive image, turning satisfied customers into loyal ambassadors.
We ensure your positive brand image by handling all issues with care, so nothing stops your players from enjoying the game.
Our solution:
Your business is unique, and so are your support needs. We believe in creating customized solutions tailored specifically to your requirements. Whether it’s a pricing structure that fits your budget or a support model designed for your operational goals, we work closely with you to develop a partnership that delivers real results.
With EverHelp, you’ll get support that’s designed around your business—not the other way around.
How clients awesomize with EverHelp
Relatio
Relatio is a website that will teach users how to build harmonious and meaningful relationships.
Skyfluence
Skyfluence is a platform that gives you access to the monthly challenges that aim to give you a wealthier or healthier lifestyle.
Mili
Mili, is video chat app that make it easy to meet new people online.
Liven
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
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Wisey
Wisey is an online platform that helps people who are struggling with procrastination.
PlantIn
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Avrora
Avrora is an app with a perfect sleep solution for those who would like to fall easily and wake up energized.
Keiki
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
Executing experience beyond expectations
Onboarding
Sourcing
Integration
Training
Continuous improvement
Growth
Support with a personal touch
All your support needs, covered
At EverHelp, we help you with tailored customer service outsourcing solutions that match your exact needs.
Support operations
Opt for a dedicated or 24/7 shared team covering all your support needs. Choose what works best for you at the moment and change it later.
Startup support
Grow with an A+ startup support with a product-centric approach. Our help with refund and chargeback practices ensures sustainable growth.
Technical support
Our top agents work for you, resolving even the toughest tickets 24/7. Expert training, product knowledge management, and QA are provided.
Back-office
Focus on core business activities and reduce in-house costs. Our experts manage all tedious administrative duties and cover various support functions.
Sales services
We manage your sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, and achieve your sales targets.
From our blog
How to win a chargeback as a merchant: Key tactics
7 Poor Customer Service Examples To Avoid
8 Tactics To Reduce SaaS Customer Churn Rate
