Your trusted growth partner
Tech support that feels just like it's in-house
Our team resolves 70%+ of requests on the first contact, ensuring your product leaves a flawless impression on users.
Data in action
Experience the benefits of fast and reliable tech support, and watch your ROI grow as we quickly overcome technical obstacles.
Resolution for high-priority issues
Cheaper than in-house
Reduction in escalations
Tech support tailored to your needs
No matter what's causing the problem—hardware, software, or network issues—our experts ensure customer satisfaction.
Data-driven insights
We use insights from every customer interaction to improve coverage, predict what problems might arise in the future, and fix them before they do.
Omnichannel resolutions
Delivering fast and easy resolutions across multiple channels, including chat, email, and phone, ensuring your customers receive help wherever they need.
Expert tech training
Our agents are hired, trained, and constantly upskilled to become true experts in your product, delivering hands-on support that builds product loyalty.
Seamless tech stack integration
We integrate our technical support solutions directly into your existing workflows and SaaS platforms. A seamless fit without process disruptions.
Scalable tech support
Whether for new product releases or managing seasonal demand spikes, we scale your support services to handle any fluctuations in workload.
AI-optimized knowledge base
By leveraging FAQs and self-service options, we help users find quick answers to common queries, reducing wait times and making peak season hassle-free.
Security is our priority
Our approach ensures that data and systems are consistently protected, adhering to industry-leading practices and protocols.
PCI DSS Compliance
As a PCI DSS Level 1 provider, we follow the highest security protocols to protect payment data and reduce the risk of fraud. We are dedicated to maintaining secure systems that protect sensitive financial information.
GDPR Compliance
Your privacy and data protection are central to our operations. We are fully GDPR compliant, ensuring that personal data is handled with the highest level of security and care, in line with international regulations.
How clients awesomize with EverHelp
Relatio
Relatio is a website that will teach users how to build harmonious and meaningful relationships.
Skyfluence
Skyfluence is a platform that gives you access to the monthly challenges that aim to give you a wealthier or healthier lifestyle.
Mili
Mili, is video chat app that make it easy to meet new people online.
Liven
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
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Wisey
Wisey is an online platform that helps people who are struggling with procrastination.
PlantIn
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Avrora
Avrora is an app with a perfect sleep solution for those who would like to fall easily and wake up energized.
Keiki
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
Executing experience beyond expectations
Onboarding
Sourcing
Integration
Training
Continuous improvement
Growth
Various integrations available
We can integrate with all major CRM systems or add a new integration just for you.
5.0 stars on Clutch
EverHelp improved user satisfaction and positive feedback on overall experience rising. The team was very punctual, and we also had an excellent match with Team Lead Valentyna.
5.0 stars on Clutch
EverHelp aids our users in resolving installation issues and provides ongoing assistance during software usage. Our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries.
5.0 stars on Clutch
EverHelp provided remote support for administrative tasks such as email management, scheduling, and data entry, as well as communication and project management. Their service also included personal assistance. Key deliverables were on time, accurate document handling, and regular progress updates.
5.0 stars on Clutch
We have a dedicated team that handles support 24/7. The agents provide support for our users in live chat in real time through a Zendesk platform. C1 English skills help them properly handle the issues.
5.0 stars on Clutch
We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements.
5.0 stars on Clutch
Within the last 2 years we have created a number (10+) separate dedicated teams with Everhelp, which support our growing products whereas separate shared teams support the new new launches. Both structures continuously comply with our SLA requirement for FRT, NPS and Backlog.
All your support needs, covered
At EverHelp, we help you with tailored customer service outsourcing solutions that match your exact needs.
Sales service
We manage your sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, and achieve your sales targets.
Startup support
Grow with an A+ startup support with a product-centric approach. Our help with refund and chargeback practices ensures sustainable growth.
Customer support operations
Opt for a dedicated or 24/7 shared team covering all your support needs. Choose what works best for you at the moment and change it later.
Back-office support
Focus on core business activities and reduce in-house costs. Our experts manage all tedious administrative duties and cover various support functions.
Support that truly cares
From our blog
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