Your trusted support partner
Get a dedicated 24/7 customer service partner who speaks your customer language and provides in-depth metrics to fuel business growth in just 28-days.
Why is EverHelp your #1 support partner?
Omnichannel support
Product insights
30+ Languages
Quality assurance
24/7 support
AI Solutions
How clients awesomize with EverHelp
Mobile & Web Marketplace App
Our client is a newly developed mobile & web marketplace app for locals. It is designed to make shopping for various products, from books to home items, available wherever and whenever you are.
Online Streaming Service
Our client is a leading streaming service offering a vast library of movies, TV shows, and original content to users worldwide.
Language Learning App
Our client is an app that helps millions of learners enrich their vocabulary anywhere, anytime.
Digital Banking App
Our client is a fast-growing UK digital banking app. They provide users with secure and convenient financial solutions, including real-time transactions, budget tracking, and loans.
Leisure Travel Agency
Our client is a leading leisure travel agency that provides clients with curated vacation packages, last-minute getaways, and personalized travel planning services.
Online Trading Service
Our client is a reputable online trading platform that offers access to various financial markets, including stocks, forex, cryptocurrencies, and commodities.
Supply Chain Management Firm
Our client specializes in providing comprehensive supply chain and freight management solutions.
Brava Fabrics
Located in Barcelona, Brava Fabrics creates sustainable and fashionable clothing.
Tailored Printing Company
Our client is a leader in the mass customization of a wide variety of products, from clothing to home decor.
Relatio
Relatio is a website dedicated to teaching users how to build harmonious and meaningful relationships.
Skyfluence
Skyfluence is a platform that offers monthly challenges designed to help users achieve a wealthier or healthier lifestyle.
Mili
Mili is a video chat app that makes meeting new people and finding your community online easier.
Liven
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
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Wisey
Wisey is an online platform that helps people who are struggling with procrastination.
PlantIn
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Keiki
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
5.0 stars on Clutch
EverHelp improved user satisfaction and positive feedback on overall experience rising. The team was very punctual, and we also had an excellent match with Team Lead Valentyna.
5.0 stars on Clutch
EverHelp aids our users in resolving installation issues and provides ongoing assistance during software usage. Our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries.
5.0 stars on Clutch
EverHelp provided remote support for administrative tasks such as email management, scheduling, and data entry, as well as communication and project management. Their service also included personal assistance. Key deliverables were on time, accurate document handling, and regular progress updates.
5.0 stars on Clutch
We have a dedicated team that handles support 24/7. The agents provide support for our users in live chat in real time through a Zendesk platform. C1 English skills help them properly handle the issues.
5.0 stars on Clutch
We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements.
5.0 stars on Clutch
Within the last 2 years we have created a number (10+) separate dedicated teams with Everhelp, which support our growing products whereas separate shared teams support the new new launches. Both structures continuously comply with our SLA requirement for FRT, NPS and Backlog.
Unlocking the EverHelp's advantages
We put our EverHelpers first
We provide actionable insights
Your customers, our priority
We take security seriously
All your support needs, covered
At EverHelp, we help you with tailored customer service outsourcing solutions that match your exact needs.
Support operations
Opt for a dedicated or 24/7 shared team covering all your support needs. Choose what works best for you at the moment and change it later.
Startup support
Grow with an A+ startup support with a product-centric approach. Our help with refund and chargeback practices ensures sustainable growth.
Technical support
Our top agents work for you, resolving even the toughest tickets 24/7. Expert training, product knowledge management, and QA are provided.
Back-office
Focus on core business activities and reduce in-house costs. Our experts manage all tedious administrative duties and cover various support functions.
Sales services
We manage your sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, and achieve your sales targets.
We've got you covered, no matter the industry
SaaS & Software
Focus on product innovation while we handle your customer care and provide insights to accelerate growth.
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E-Commerce & Marketplaces
Deliver exceptional shopping experience customers have come to expect, with all issues solved fast.
Hospitality
Surprise your guests and increase customer loyalty with the best-in-class customer care.
Gaming & Entertainment
Make exceptional customer care one of the reasons your customers are motivated to return.
Fintech
Make it easy for your customers to ask questions, manage transactions, and quickly get help with potential problems.
So, why EverHelp?
Because after choosing our service, customers hit their goals faster.
average quality control score
average ticket reopen rate
of tickets solved monthly
first response time
support agents from across the world
disputes resolution rate
Meet dedicated experts at every step of our partnership
Day 0
Day 28
Sales team
Meet our dedicated sales experts during your first call. Discuss your current challenges, tailored support needs and get customized success plan.
Integration team
You meet a dedicated integration manager who takes care of knowledge base, flexible integration into your current toolset system, and anything else needed for a quick start.
Acquisition team
Our expert recruiters handpick the finest talents to create a customer-centric team that consistently exceeds service quality expectations.
Support team
We assign a team of customer agents to handle all the required support functions.
Delivery team
Actively bridges the gap between clients and agents, ensuring complete satisfaction. Takes care of all the administrative processes and keeps support delivery flawless.
QC team
Assigned quality managers regularly run quality checks to evaluate agents' work, assign quality scores, and review performance metrics to improve.
Support that truly cares
From our blog
Why Data-Driven Customer Support Service is a Must-Have for Your Business
How to Win a Chargeback as a Merchant: Key Tactics
7 Poor Customer Service Examples to Avoid
