Customer support for hassle-free shopping
Our multilingual agents meet your customers 24/7 to answer every query in seconds, across multiple channels, every step of the buying journey.
Your business growth, measured
Growing metrics that unlocks new revenue. Make every customer feel valued and see the numbers speak for themselves.
Increase in repeat purchases
Drop in card abandonment
Increase in cross-sell and upsell rates
Every interaction counts in driving a purchase
Our solution:
Our customer support agents know how to help you reduce your store bounces, lower abandoned carts by 28%+, and prevent lost revenue due to poor CX.
We proactively reach out to customers when they need help the most and reply with tailored answers instead of generic scripts.
Our solution:
Our team crafts personalized responses to guide customers through order tracking. We aim to delight with every interaction, turning shoppers into loyal brand advocates.
Our attentive service ensures a smooth, enjoyable experience from purchase to delivery.
Our solution:
From Black Friday to Christmas, we're your go-to support. Our adaptive team expands with your demands, transforming peak seasons into the most profitable time.
When store orders increase, we turn chaos into cash flow and customer holiday joy from shopping.
Our solution:
Our support team is all set if your store is already a global player or plans to become one.
We deliver support in 30+ languages, backed by advanced AI tools, so your customers across the world can enjoy conversations in their preferred language.
Our solution:
Understanding your customers' decision-making map, shopping experience likes and dislikes and unmet needs is critical to growth.
We provide regular insights supported by metrics to reveal areas for improvement and help you become a customer-centric store.
Our solution:
When shopping, customers expect instant issue resolutions to complete their purchase. Our automated, multichannel support system delivers that.
By streamlining communication across platforms, we ensure swift assistance through whichever channel suits the customer best.
Our solution:
Our customer support agents know how to help you reduce your store bounces, lower abandoned carts by 28%+, and prevent lost revenue due to poor CX.
We proactively reach out to customers when they need help the most and reply with tailored answers instead of generic scripts.
Our solution:
Our team crafts personalized responses to guide customers through order tracking. We aim to delight with every interaction, turning shoppers into loyal brand advocates.
Our attentive service ensures a smooth, enjoyable experience from purchase to delivery.
Our solution:
From Black Friday to Christmas, we're your go-to support. Our adaptive team expands with your demands, transforming peak seasons into the most profitable time.
When store orders increase, we turn chaos into cash flow and customer holiday joy from shopping.
Our solution:
Our support team is all set if your store is already a global player or plans to become one.
We deliver support in 30+ languages, backed by advanced AI tools, so your customers across the world can enjoy conversations in their preferred language.
Our solution:
Understanding your customers' decision-making map, shopping experience likes and dislikes and unmet needs is critical to growth.
We provide regular insights supported by metrics to reveal areas for improvement and help you become a customer-centric store.
Our solution:
When shopping, customers expect instant issue resolutions to complete their purchase. Our automated, multichannel support system delivers that.
By streamlining communication across platforms, we ensure swift assistance through whichever channel suits the customer best.
How clients awesomize with EverHelp
Online Streaming Service
Our client is a leading streaming service offering a vast library of movies, TV shows, and original content to users worldwide.
Digital Banking App
Our client is a fast-growing UK digital banking app. They provide users with secure and convenient financial solutions, including real-time transactions, budget tracking, and loans.
Leisure Travel Agency
Our client is a leading leisure travel agency that provides clients with curated vacation packages, last-minute getaways, and personalized travel planning services.
Supply Chain Management Firm
Our client specializes in providing comprehensive supply chain and freight management solutions.
Brava Fabrics
Located in Barcelona, Brava Fabrics creates sustainable and fashionable clothing.
Tailored Printing Company
Our client is a leader in the mass customization of a wide variety of products, from clothing to home decor.
Relatio
Relatio is a website dedicated to teaching users how to build harmonious and meaningful relationships.
Skyfluence
Skyfluence is a platform that offers monthly challenges designed to help users achieve a wealthier or healthier lifestyle.
Mili
Mili is a video chat app that makes meeting new people and finding your community online easier.
Liven
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
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Wisey
Wisey is an online platform that helps people who are struggling with procrastination.
PlantIn
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Keiki
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
Executing experience beyond expectations
Offer
Sourcing
Integration
Training
Launch
Growth
Support with a personal touch
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All your support needs, covered
At EverHelp, we help you with tailored customer service outsourcing solutions that match your exact needs.
Support operations
Opt for a dedicated or 24/7 shared team covering all your support needs. Choose what works best for you at the moment and change it later.
Startup support
Grow with an A+ startup support with a product-centric approach. Our help with refund and chargeback practices ensures sustainable growth.
Technical support
Our top agents work for you, resolving even the toughest tickets 24/7. Expert training, product knowledge management, and QA are provided.
Back-office
Focus on core business activities and reduce in-house costs. Our experts manage all tedious administrative duties and cover various support functions.
Sales services
We manage your sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, and achieve your sales targets.
From our blog
Why Data-Driven Customer Support Service is a Must-Have for Your Business
How to Win a Chargeback as a Merchant: Key Tactics
7 Poor Customer Service Examples to Avoid
