2X efficiency, 40% less cost
Accuracy and reliability in every behind-the-scenes task. Free up resources and let your team focus on core business activities with our seamless back-office support.
Data in action
Discover the efficiency of back-office support by the numbers.
Hours saved for clients every month
Cost reduction
Support coverage provided
Back-office support that covers it all
From administrative tasks to data management, we offer a reliable hand at every step of your back-office operations.
Data management & entry
Accurate and timely data entry, management, and organization to keep your operations running smoothly.
Administrative support
Handling day-to-day administrative tasks such as scheduling, document management, and reporting to free up your time for strategic activities.
Billing & invoicing
Streamlined billing and invoicing processes to ensure timely payments and financial accuracy, reducing errors and delays.
Order processing & fulfillment
Efficient management of order processing, tracking, and fulfillment to improve customer satisfaction and reduce delays.
Customer database management
Maintaining and updating customer records to ensure your team has accurate, up-to-date information at all times.
Report generation & analytics
Creation of detailed reports and analysis to provide insights into business performance, helping you make data-driven decisions.
Security is our priority
Our approach ensures that data and systems are consistently protected, adhering to industry-leading practices and protocols.
PCI DSS Compliance
As a PCI DSS Level 1 provider, we follow the highest security protocols to protect payment data and reduce the risk of fraud. We are dedicated to maintaining secure systems that protect sensitive financial information.
GDPR Compliance
Your privacy and data protection are central to our operations. We are fully GDPR compliant, ensuring that personal data is handled with the highest level of security and care, in line with international regulations.
How clients awesomize with EverHelp
Relatio
Relatio is a website that will teach users how to build harmonious and meaningful relationships.
Skyfluence
Skyfluence is a platform that gives you access to the monthly challenges that aim to give you a wealthier or healthier lifestyle.
Mili
Mili, is video chat app that make it easy to meet new people online.
Liven
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
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Wisey
Wisey is an online platform that helps people who are struggling with procrastination.
PlantIn
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Avrora
Avrora is an app with a perfect sleep solution for those who would like to fall easily and wake up energized.
Keiki
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
Executing experience beyond expectations
Onboarding
Sourcing
Integration
Training
Continuous improvement
Growth
Various integrations available
We can integrate with all major CRM systems or add a new integration just for you.
5.0 stars on Clutch
EverHelp improved user satisfaction and positive feedback on overall experience rising. The team was very punctual, and we also had an excellent match with Team Lead Valentyna.
5.0 stars on Clutch
EverHelp aids our users in resolving installation issues and provides ongoing assistance during software usage. Our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries.
5.0 stars on Clutch
EverHelp provided remote support for administrative tasks such as email management, scheduling, and data entry, as well as communication and project management. Their service also included personal assistance. Key deliverables were on time, accurate document handling, and regular progress updates.
5.0 stars on Clutch
We have a dedicated team that handles support 24/7. The agents provide support for our users in live chat in real time through a Zendesk platform. C1 English skills help them properly handle the issues.
5.0 stars on Clutch
We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements.
5.0 stars on Clutch
Within the last 2 years we have created a number (10+) separate dedicated teams with Everhelp, which support our growing products whereas separate shared teams support the new new launches. Both structures continuously comply with our SLA requirement for FRT, NPS and Backlog.
All your support needs, covered
At EverHelp, we help you with tailored customer service outsourcing solutions that match your exact needs.
Sales service
We manage your sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, and achieve your sales targets.
Startup support
Grow with an A+ startup support with a product-centric approach. Our help with refund and chargeback practices ensures sustainable growth.
Technical support
Our top agents work for you, resolving even the toughest tickets 24/7. Expert training, product knowledge management, and QA are provided.
Customer support operations
Opt for a dedicated or 24/7 shared team covering all your support needs. Choose what works best for you at the moment and change it later.
Support that truly cares
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