Support that drives loyalty
A one-stop solution for finding and managing exceptional support talents. Improve every customer interaction while cutting operational expenses.
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Winning outcomes
At EverHelp, we specialize in providing comprehensive customer service outsourcing solutions tailored to your unique needs.
Of tickets solved monthly
First response rate
Average customer satisfaction rate
Data in action
Every stat is a step towards better customer experiences and higher ROI.
Inbound & outbound calling
Our team brings energy and care to every call, whether it's answering customer questions, resolving issues, or reaching out to prospects and existing customers to keep them engaged.
Customer success
We work hand-in-hand with your clients to ensure they achieve their goals using your product or service. Regular check-ins, tailored strategies, and performance monitoring help foster long-term loyalty.
Multilingual support
Your customers will feel understood, no matter their location or language. Our agents offer customer assistance in over 35 languages, providing seamless experiences that help you scale globally.
Social media support
Our agents handle customer inquiries, complaints, and brand mentions across your social media channels, ensuring timely, proactive responses that enhance your brand's reputation and customer satisfaction.
Chat support
Deliver instant, efficient customer service with our 24/7 chat support. Our team responds in real-time, so customers get quick, accurate answers to their questions while we keep things friendly and professional.
Email support
Tailored email support ensures each response is personalized, empathetic, and fast. With an average email response time under 10 min, we deliver solutions that leave your customers feeling heard and valued.
Security is our priority
Our approach ensures that data and systems are consistently protected, adhering to industry-leading practices and protocols.
PCI DSS Compliance
As a PCI DSS Level 1 provider, we follow the highest security protocols to protect payment data and reduce the risk of fraud. We are dedicated to maintaining secure systems that protect sensitive financial information.
GDPR Compliance
Your privacy and data protection are central to our operations. We are fully GDPR compliant, ensuring that personal data is handled with the highest level of security and care, in line with international regulations.
How clients awesomize with EverHelp
Online Streaming Service
Our client is a leading streaming service offering a vast library of movies, TV shows, and original content to users worldwide.
Digital Banking App
Our client is a fast-growing UK digital banking app. They provide users with secure and convenient financial solutions, including real-time transactions, budget tracking, and loans.
Leisure Travel Agency
Our client is a leading leisure travel agency that provides clients with curated vacation packages, last-minute getaways, and personalized travel planning services.
Supply Chain Management Firm
Our client specializes in providing comprehensive supply chain and freight management solutions.
Brava Fabrics
Located in Barcelona, Brava Fabrics creates sustainable and fashionable clothing.
Tailored Printing Company
Our client is a leader in the mass customization of a wide variety of products, from clothing to home decor.
Relatio
Relatio is a website dedicated to teaching users how to build harmonious and meaningful relationships.
Skyfluence
Skyfluence is a platform that offers monthly challenges designed to help users achieve a wealthier or healthier lifestyle.
Mili
Mili is a video chat app that makes meeting new people and finding your community online easier.
Liven
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
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Wisey
Wisey is an online platform that helps people who are struggling with procrastination.
PlantIn
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Keiki
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
Executing experience beyond expectations
Offer
Sourcing
Integration
Training
Launch
Growth
Various integrations available
We can integrate with all major CRM systems or add a new integration just for you.
5.0 stars on Clutch
EverHelp improved user satisfaction and positive feedback on overall experience rising. The team was very punctual, and we also had an excellent match with Team Lead Valentyna.
5.0 stars on Clutch
EverHelp aids our users in resolving installation issues and provides ongoing assistance during software usage. Our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries.
5.0 stars on Clutch
EverHelp provided remote support for administrative tasks such as email management, scheduling, and data entry, as well as communication and project management. Their service also included personal assistance. Key deliverables were on time, accurate document handling, and regular progress updates.
5.0 stars on Clutch
We have a dedicated team that handles support 24/7. The agents provide support for our users in live chat in real time through a Zendesk platform. C1 English skills help them properly handle the issues.
5.0 stars on Clutch
We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements.
5.0 stars on Clutch
Within the last 2 years we have created a number (10+) separate dedicated teams with Everhelp, which support our growing products whereas separate shared teams support the new new launches. Both structures continuously comply with our SLA requirement for FRT, NPS and Backlog.
All your support needs, covered
At EverHelp, we help you with tailored customer service outsourcing solutions that match your exact needs.
Sales service
We manage your sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, and achieve your sales targets.
Startup support
Grow with an A+ startup support with a product-centric approach. Our help with refund and chargeback practices ensures sustainable growth.
Technical support
Our top agents work for you, resolving even the toughest tickets 24/7. Expert training, product knowledge management, and QA are provided.
Back-office support
Focus on core business activities and reduce in-house costs. Our experts manage all tedious administrative duties and cover various support functions.
Support that truly cares
From our blog
Why Data-Driven Customer Support Service is a Must-Have for Your Business
How to Win a Chargeback as a Merchant: Key Tactics
7 Poor Customer Service Examples to Avoid
