Your trusted growth partner
Customer support, streamlined for startups
Deliver fast, responsive assistance to your users while staying lean and agile. Let us handle the support, so you can focus on growth.
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Data in action
See the impact of quick startup customer support. From faster issue resolution to happier customers and increased ROI.
more user feedback gathered
Average Customer satisfaction rate
Cheaper than in-house
End-to-end startup support
From user inquiries to account management, we provide reliable support at every stage of your business operations.
Real-time support
Offering 24/7 live chat or email support to resolve user queries instantly, enhancing their experience and satisfaction.
Feedback collection
Gathering valuable user feedback to improve app functionality and user experience, turning insights into actionable improvements.
In-depth reports
We deliver detailed reports on all aspects of your customer support, giving you clear insights to track performance and improve efficiency.
Feature assistance
We guide users on how to navigate and use specific features of your app, ensuring they get the most out of the experience.
Login issues assistance
Our agents assist with login issues, password resets, and account setup to ensure users have seamless access to your app.
In-app troubleshooting
Providing quick help for users with common in-app issues that can be solved without tech specialists, such as glitches, crashes, or slow performance.
Security is our priority
Our approach ensures that data and systems are consistently protected, adhering to industry-leading practices and protocols.
PCI DSS Compliance
As a PCI DSS Level 1 provider, we follow the highest security protocols to protect payment data and reduce the risk of fraud. We are dedicated to maintaining secure systems that protect sensitive financial information.
GDPR Compliance
Your privacy and data protection are central to our operations. We are fully GDPR compliant, ensuring that personal data is handled with the highest level of security and care, in line with international regulations.
How clients awesomize with EverHelp
Relatio
Relatio is a website that will teach users how to build harmonious and meaningful relationships.
Skyfluence
Skyfluence is a platform that gives you access to the monthly challenges that aim to give you a wealthier or healthier lifestyle.
Mili
Mili, is video chat app that make it easy to meet new people online.
Liven
Liven is an app designed to help users manage stress, anxiety, and procrastination through personalized assessments.
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Wisey
Wisey is an online platform that helps people who are struggling with procrastination.
PlantIn
Plantin - is a plant identifier app with a database of more than 17,000 species.
PDF Master
PDF Master is an innovative tool designed to simplify PDF editing and conversion.
Avrora
Avrora is an app with a perfect sleep solution for those who would like to fall easily and wake up energized.
Keiki
Keiki is the ultimate edutainment tool for toddlers and preschoolers.
Lumi
Lumi is an innovative online platform that brings personalized styling services to users worldwide.
Executing experience beyond expectations
Onboarding
Sourcing
Integration
Training
Continuous improvement
Growth
Various integrations available
We can integrate with all major CRM systems or add a new integration just for you.
5.0 stars on Clutch
EverHelp improved user satisfaction and positive feedback on overall experience rising. The team was very punctual, and we also had an excellent match with Team Lead Valentyna.
5.0 stars on Clutch
EverHelp aids our users in resolving installation issues and provides ongoing assistance during software usage. Our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries.
5.0 stars on Clutch
EverHelp provided remote support for administrative tasks such as email management, scheduling, and data entry, as well as communication and project management. Their service also included personal assistance. Key deliverables were on time, accurate document handling, and regular progress updates.
5.0 stars on Clutch
We have a dedicated team that handles support 24/7. The agents provide support for our users in live chat in real time through a Zendesk platform. C1 English skills help them properly handle the issues.
5.0 stars on Clutch
We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements.
5.0 stars on Clutch
Within the last 2 years we have created a number (10+) separate dedicated teams with Everhelp, which support our growing products whereas separate shared teams support the new new launches. Both structures continuously comply with our SLA requirement for FRT, NPS and Backlog.
All your support needs, covered
At EverHelp, we help you with tailored customer service outsourcing solutions that match your exact needs.
Sales service
We manage your sales pipeline. With our experts, you can scale your sales efforts, nurture client relationships, and achieve your sales targets.
Customer support operations
Opt for a dedicated or 24/7 shared team covering all your support needs. Choose what works best for you at the moment and change it later.
Technical support
Our top agents work for you, resolving even the toughest tickets 24/7. Expert training, product knowledge management, and QA are provided.
Back-office support
Focus on core business activities and reduce in-house costs. Our experts manage all tedious administrative duties and cover various support functions.
Support that truly cares
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